Terms and Lead Policy

Last updated 2026-10-12

Lead packages

Packages are sold in blocks (for example 10, 50 or 100 leads) for an agreed trade, job types and territory. Packages are paid in full before delivery begins. Price per lead is confirmed in writing before purchase.

Lead policy and replacements

A valid lead is a homeowner request that matches your agreed trade, job types and territory, with working contact details. Each lead is delivered to one buyer only.

You may request a replacement within 72 hours of delivery if a lead has:

• a wrong, disconnected or fake phone number
• an address outside your territory
• a job type you excluded
• a duplicate of a lead delivered to you in the past 30 days
• obvious spam or test data

A homeowner who does not answer, changes their mind or chooses another contractor is still a valid lead. Approved replacements are added to your package. Replacements are not refunds.

No guarantee of results

We guarantee leads meet the agreed criteria. We do not guarantee appointments, sales or revenue, which depend on your follow-up and sales process.

Contact

Questions about these terms: info@leadsupplycompany.com.